Faculty, Research & Staff

Amy Z Zeng

Publications

Peer-Reviewed (Refereed) Journal Articles

Zeng, A. Z. and Pathak, B., "Achieving Information Integration in Supply Chain Management through B2B E-hubs: Concepts and Analyses," forthcoming in Industrial Management and Data Systems.
Geunes, J. and Zeng, A. Z. (2002), "Optimizing Supply Shortage Decisions in Base-Stock Distribution Operations," forthcoming in Journal of Global Optimization: Special Issue on Supply Chain Modeling.
Zeng, A. Z., "Global Sourcing: Process and Design for Efficient Management," forthcoming in Supply Chain Management: An International Journal, 2002.
Zeng, A. Z., Mahan, M. and Fluet, N., "Designing a Warehouse Layout to Facilitate Order Fulfillment Process: An Industrial Distributor's Experience," forthcoming inProduction and Inventory Management Journal, Third/Fourth Quarter, 2002.
Buzby, C. M., Gerstenfeld, A., Voss, L. E., and Zeng, A. Z.(2002), "Using Lean Principle to Streamline the Quotation Process: A Case Study," forthcoming in Industrial Management and Data Systems.
Geunes J. and Zeng, A. Z. (2001), "Impacts of Inventory Shortage Policies on the Variability of Transportation Requirements in a Two-Stage Distribution Systems," European Journal of Operational Research, Vol. 129, No. 2, 299-310.
Zeng, A. Z.(2001), "A Partial Backordering Approach to Inventory Control," Production Planning and Control, Vol. 12, No. 7, 660-668.
Zeng, A. Z. (2000), "A Synthetic Study of Sourcing Strategies," Industrial Management and Data Systems, Vol. 100, No. 5, 219-226.
Zeng, A. Z. (2000), "The Efficiency of Using the Fill-Rate Criterion to Determine Safety Stock: A Theoretical Perspective and a Case Study," Production and Inventory Management Journal, Vol. 41, No. 2, 41-44.
Zeng, A. Z. and Hayya, J. C. (1999), "The Performance of Two Popular Service Measures on Management Effectiveness in Inventory Control," International Journal of Production Economics, Vol. 58, No. 2, 147-158.
Zeng, A. Z. (1998), "Single or Multiple Sourcing: An Integrated Optimization Framework for Sustaining Time-Based Competitiveness, " Journal of Marketing Theory and Practice, Vol. 6, No. 4, 10-25.
Tyworth, J. E. and Zeng, A. Z. (1998), "Estimating the Effects of Carrier Transit-Time Performance on Logistics Cost and Service, " Transportation Research (A), Vol. 32, No. 2, 89-97.
Zeng, A. Z. and Zhang, T. (1997), "A Queuing Model for Designing an Optimal Three-dimensional Maintenance Float System," Computers and Operations Research, Vol. 24, No. 1, 85-95.
Niemier, D., Zabinsky, Z., Zeng, Z., and Rutherford, S. (1995), "Optimization Models in Transportation Project Programming Process," Journal of Transportation Engineering, Vol. 120, No. 1,14-26.

Research Monographs

Zeng, A. Z., Rossetti, C., and Mair, K. J. (2001), "Managing Material and Information Flows in Global Supply Chains: A Bilateral Study", APICS-the Educational & Research Foundation Research Paper Series, Stock # 07030. (Reviewed by the Foundation Board of Directors).

Conference Publications/Proceedings, Reviewed

Johnson, S. A., Gerstenfeld, A., and Zeng, A. Z. (2002), "A 'Portfolio' Approach to Assessing the Industrial Engineering Curriculum at WPI," Proceedings of the 2002 Annual Meeting of ASEE, Montreal, Canada, June 16-19.
Pathak, B. K. and Zeng, A. Z. (2001), "Achieving Information Integration in Supply Chain Management through E-hubs: Concepts and Analyses," Proceedings of the First International Conference on Electronic Business, Hong Kong, December 19-21, pp. 255-257.
Zeng, A. Z. and C. Rossetti (2001), "Managing the Material and Information Flows in Global Sourcing Process: An Experience from the Commercial Aviation Industry," Proceedings of APICS-the E&R Foundations Summer Workshop on e-Supply Chain Management, July 27-29, Chicago, IL, pp. 146-154.
Zeng, A. Z. and Z. K. Weng (2000), "Using Quantity Discounts to Coordinate One Manufacturer and Two Heterogeneous Buyers," 11th Annual Meeting of Production and Operations Management Society, April 1-4, San Antonio, TX, available at http://www.poms.org/SC2H5.doc.
Zeng, A. Z. (1998), "Integrating On-line Feedback Quality Control into Serial Production Lines: A Simulation Study," Proceedings of the 28th Annual Meeting of Southeast DSI, February 25-27, Roanoke, VA, pp. 221-223.
Zeng, A. Z. (1998), "Allocating On-line Feedback Control Efforts for Serial Production Lines, " Proceedings of the 1998 Annual Meeting of Decision Sciences Institute, November 21-24, Las Vegas, NA, pp. 1717-1719.
Zeng, A. Z. (1998), "Sourcing Strategies for Supply Chain Management," Proceedings of the 34th Annual Meeting of Southeast INFORMS, Myrtle Beach, SC, October 1-2, pp. 346-348.
Zeng, A. Z. (1998), "Coordinated Optimal Decisions for Managing Inbound Movements, " Proceedings of the 1998 International Conference of Pacific Rim Management, August 14-16, Vancouver, Canada, pp. 250-255.
Zeng, A. Z. (1998), "Single or Multiple Sourcing: A Spreadsheet Optimization Approach", Proceedings of the 28th Annual Meeting of Southeast DSI, February 25-27, Roanoke, VA, pp. 195-197.
Zeng, A. Z. (1997), "On the Use of Fill-Rate Criterion to Determine the Optimal Reorder-Point-Order-Quantity Inventory Control Policy: A Theoretical Perspective and A Case Study, " Proceedings of the 33rd Annual Meeting of Southeast INFORMS, Myrtle Beach, SC, October 2-3, pp. 368-370. Best paper in Production and Operations Management track.
Tyworth, J. E. and Zeng, A. Z. (1997), "Optimal Inventory Control Policy and Transportation Choice under Gamma-Distributed Demand and Lead Time, " Proceedings of the 26th Annual Meeting of the Western DSI, Kamuela, Hawaii, March 25-29, pp. 686-688.
Zeng, A. Z. (1997), "Make-or-Buy Decisions in Deterministic and Stochastic Settings," Proceedings of 1997 Annual Meeting of the Association of Chinese Management Educators (ACME), Las Vegas, NA, August 10-12, pp. 65-74.
Zeng, A. Z. (1997), "Investigating the Relationships between Shortage Costs and Service Measures in (s, Q) Inventory Systems," Proceedings of the 1997 Decision Sciences Institute Annual Meeting, San Diego, CA, November 22-25, pp. 1399-1401.
Zeng, A. Z. (1996), "Improving Service Level for a Special Class of Lead-time Demand Distributions," Proceedings of 1996 Annual Meeting of the Southeast DSI, Charleston, SC, February 21-23, pp. 312-314.
Zeng, A. Z. and Hayya, J. C. (1996), "Improving Service Levels Subject to a Budget Constraint in (s, Q) Inventory Models," Proceedings of the 25th Annual Meeting of the Western DSI, Seattle, WA, April 2-6, pp. 442-444.
Zeng, A. Z. (1995), "A Multi-Echelon Inventory System with a Non-Stationary Stochastic Demand Process," Proceedings of 1995 Decision Science Institute Annual Meeting, Boston, MA, Nov. 20-22, Vol. 3, pp. 1460-1462.

Book Chapters

Zeng, A. Z. (2002), "An Optimization Framework for Evaluating Total Logistics Costs in a Global Supply Chain: An Application to the Commercial Aviation Industry," Chapter 12 in Supply Chain Management: Models, Applications, and Research Directions, edited by J. Genues, P. M. Pardalos and H. E. Romeijn, Kluwer Academic Publishers, pp. 317-341.

Presentations

Conference Presentations

Zeng, A. Z., "Global Sourcing Process Design and Management: A Case Study and Insights," presented at INFORMS Fall Meeting, Miami, FL, Nov. 4-7, invited session.
Zeng, A. Z., (2001), "Evaluating the Total Logistics Costs in Global Supply Chains: A Case Study," presented at the 12th Annual Meeting of the Production and Operations Management Society, Orlando, FL, March 31-April 2.
Zeng, A. Z. and C. Rossetti (2001), "Managing and Designing the Material and Information Flows in Global Supply Chains: An Experience from the Commercial Aviation Industry," presented at APICS-the E&R Foundation Summer Workshop on e-Supply Chain Management, Chicago, IL, July 27-29.
Pathak, B. K. and Zeng, A. Z. (2001), "Achieving Information Integration in Supply Chain Management through E-hubs: Concepts and Analyses," The First International Conference on Electronic Business, Hong Kong, December 19-21, Session 23 - SCM & e-Logistics.
Geunes, J. and Zeng, A. Z. (2000), "Optimizing Supply Shortage Decisions in Base-Stock Distribution Systems," presented at the INFORMS San Antonio Meeting, TX, Nov. 4-7, invited session. (presented by J. Geunes)
Zeng, A. Z. and A. Gerstenfeld (2000), "Streamlining the Quoting Process in Supply Chain Management," presented at the Annual Meeting of Decision Sciences Institute, Nov. 18-21, Orlando, FL.
Zeng, A. Z. (2000), "Using Quantity Discounts to Coordinate One Manufacturer and Two Heterogeneous Buyers," presented at the 11th Annual Meeting of Production and Operations Management Society, April 1-4, San Antonio, TX.
Tyworth J. E. and Zeng, A. Z. (1999), "The Effect of Lead-time Demand Distribution on Inventory and Logistics Decisions," presented at the INFORMS Philadelphia Meeting, PA, Nov. 6-8, invited session.
Zeng, A. Z. (1998), "An Integrated Optimization Framework for Managing Inbound Movement," presented at the 9th Annual Meeting of the Production and Operations Management Society, Santa Fe, NM, March 28-31.
Zeng, A. Z. (1998), "Economic Plans for On-line Feedback Quality Control, " presented at the 9th Annual Meeting of the Production and Operations Management Society, Santa Fe, NM, March 28-31.
Zeng, A. Z. and Tyworth, J. E. (1997), "How Does Carrier Transit Time Affect Logistics Cost and Service in a Supply Chain?" Bulletin of the 8th Annual Meeting of the Production and Operations Management Society, Miami, FL, April 12-15.
Hayya, J. C., He, X., and Zeng, A. Z. (1997), "Analysis of Service Measures, " presented at the INFORMS Spring Meeting, San Diego, CA, May 4-7. (presented by J.C. Hayya)
He, X., Hayya, J. C., and Zeng, A. Z. (1997), "Service Levels in the Food Industry, " presented at the INFORMS Fall Meeting, Dallas, TX, October 26-29. (presented by X. He)
Zeng, A. Z. (1996), "Choice of Service Level Measures in (s, Q) Inventory Systems," presented at the INFORMS 1996 Spring Meeting, Washington, D. C., May 5-8, invited session.
Zeng, A. Z. (1996), "Three Perspectives of Customer Service, " presented at the 1996 Decision Sciences Institute Annual Meeting, Orlando, FL, November 24-26.
Zeng, A. Z. and Zhang, T. (1996), "Designing an Optimal Maintenance System with Multiple Repair Servers," presented at the 7th Annual Meeting of the Production and Operations Management Society, Indianapolis, IN, March 30-April 2.

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