Faculty, Research & Staff
Eleanor T. Loiacono-Colla
Assistant Professor
Faculty Listing
Office: Washburn Shops, 213
Phone: +1-508-831-5206
Fax: +1-508-831-5720
eloiacon@wpi.edu
Related Information
Educational Background
- B.A., Boston University, 1992
- M.B.A., Boston College, 1996
- Ph.D., University of Georgia, 2000
Research & Teaching Interests
E-Commerce; E-quality; E-marketing; E-advertising; Cross-cultural issues in IS; Customer Service issues on-line
IQP Advising Interests
Effect of technology on social systems; technology & organizational behaviors; international comparisons; technology as a mean of communcating with customer
Research
Her principal research interest is in the area of e-commerce and website quality, including research in consumer behavior and the Internet. Her research has expanded to include website accessibility issues and cultural factors affecting website usage. She has applied her research to several industries, including online retailing, services, and the automotive industry. Her research is empirical in nature and makes extensive use of structural equation modeling.
Research Grants
- 2001, Alfred P. Sloan Foundation Grant "Research into the Web site quality of metal processing firms", $5,000.
Recent Publications
Professional Experience & Activities
- Program Committee Coordinator, International Conference on Information Systems, Atlanta, GA, 1997.
- Conference Reviewer, International Conference on Information Systems, 1997, 1998, 2001, 2002.
- Conference Reviewer, Hawaii International Conference on Systems Sciences, 1998, 1999, 2001, 2002.
- Conference Reviewer, Americas Conference on Information Systems, 1997, 1998, 1999, 2001.
- Journal Reviewer, Database, 1998.
- Journal Reviewer, Information Systems Resources, 2000, 2001.
- Journal Reviewer, Management Information Systems Quarterly, 2000, 2001, 2002.
- Journal Reviewer, vEuropean Journal of Information Systems, 2001, 2002.
- Journal Reviewer, Journal of Information Technology Management, 2002.
- Journal Reviewer, Management Science, 2000, 2002.
- Session Chair, Electronic Commerce, Americas Conference on Information Systems, Baltimore, MD, August 1998.
- Session Chair, Customer Satisfaction and Web Quality, Americas Conference on Information Systems, Milwaukee, WI, August 1999.
- Session Chair, Marketing and Consumer Behavior in Electronic Markets, Americas Conference on Information Systems, Long Beach, CA, August 2000.
- Program Committee Assistant, International Conference on Information Systems, Charlotte, NC, December 1999.
- Federal Magistrate Judge Swartwood Reappointment 2001 Panel, U.S. District Court, Worcester, MA, 2001.
- Special Events Co-Chair, Americas Conference on Information Systems, Boston, MA, August 2001.
- AACSB Accreditation Student Task Force, Department of Management at Worcester Polytechnic Institute, Worcester, MA, 2000-on going.
- MIS Candidate Search Committee, Department of Management at Worcester Polytechnic Institute, Worcester, MA, 2001.
- Teaching Portfolio Mentor, (twice) Worcester Polytechnic Institute, Worcester, MA, 2002.
- Program Committee, First Annual Workshop on HCI Research in MIS, International Conference on Information Systems, Barcelona, Spain, December 2002.
- Information Technology Research Centers, Department of Management at Worcester Polytechnic Institute, Worcester, MA, 2001-on going.
- Electronic Case Filing (EFC) Committee, U.S. District Court, Boston, MA, 2001-on going.
- Undergraduate Policy and Curriculum Committee, Department of Management at Worcester Polytechnic Institute, Worcester, MA, 2002-on going.